Independent RFID verification for hotels + hospitals

KNOW WHAT'S ACTUALLY THERE.

Independent, on-property RFID audits that give hotels and hospitals a clear view of tagged linen and assets — without relying solely on supplier-reported counts.

Book an independent audit
COUNTED. CHECKED. CLEAR.
01
Scan what is physically on property.
02
Reconcile against available records.
03
Report the variance clearly.
Why Count Me

As laundry contracts tighten, hotels and hospitals need to know what they're actually being charged for.

RFID is giving commercial laundries greater visibility of how long tagged linen remains at a property. As contracts evolve, hotels may face tighter controls, extended-holding charges or other billing linked to stock that appears to remain on site for longer than agreed. But the time a tag is recorded leaving the laundry and the time it is recorded returning does not, by itself, show exactly where that item was throughout the cycle. When that gap becomes too large, independent verification matters.

01 / DWELL TIME

How long is stock really on property?

Independently scan RFID-tagged stock physically present at the property and help test whether reported holding periods align with what is actually there.

02 / BILLING

Verify before accepting the charge

Where contracts link charges to linen holdings, dwell time or unreturned stock, Count Me provides an independent evidence point to support reconciliation and investigation.

03 / THE GAP

Departure to return shouldn't be a black box

A large gap between a tag leaving the laundry and returning to the laundry can create disputes over where stock is being held. Independent on-property scans add another timestamp and physical checkpoint to the story.

The question Count Me helps answer
If the laundry says it's still at the property — is it actually there?
Independent assurance
YOUR SUPPLIER HAS THE DATA.
YOU SHOULD HAVE THE EVIDENCE.

Supplier systems can provide valuable movement and holding data. Count Me adds an independent, on-property checkpoint: what can actually be found and scanned at the hotel at a point in time. It is not about assuming anyone is wrong. It is about giving the customer its own evidence for reconciliation.

The gap
LAUNDRY
OUT
→
HOTEL
COUNT ME.
PHYSICAL CHECK
→
LAUNDRY
IN
✓

A recorded departure and return creates a timeline. An independent physical scan creates another evidence point inside that timeline — especially when the gap becomes commercially significant.

Why now

Before you renew. Before you accept the variance. Before it becomes an invoice.

01 / CONTRACT CHECK

Understand the commercial mechanics

Map the operational terms that affect holdings, dwell time, deemed loss, replacement values, reconciliation and audit rights. Where legal interpretation is required, obtain appropriate legal advice.

02 / 30-DAY QUESTION

What's been away too long?

Focus an audit on tagged items reported as outstanding beyond an agreed period and determine what can actually be located on property at the time of the scan.

03 / EXPOSURE

Turn pieces into dollars

Translate verified variances into an indicative commercial exposure using applicable contract rates, so finance and operations can prioritise what needs investigation.

The 30-day question
4,280 PIECES HAVE BEEN AWAY FROM THE LAUNDRY FOR 30+ DAYS.

WHERE ARE THEY?

Found on property

Physically located and scanned during the audit.

Not located

Reported against the property but not found within the agreed audit scope.

Exceptions

Wrong location, awaiting collection, unrecognised tags or other issues requiring reconciliation.

Contract exposure

When time becomes money, verify before the threshold.

Commercial laundry agreements can apply different charging rules as tagged stock remains outstanding. COUNT ME. can map the customer's actual contract rules against independently verified RFID evidence so operations and finance can see which items need action before additional hire or replacement exposure arises.

DAY 0
Issued
TO DAY 28
Standard hire
AFTER 28
Daily hire
CONTRACT TRIGGER
Cumulative hire threshold
THEN
Replacement exposure

Illustrative contract pathway only. The applicable periods, hire rates, thresholds and replacement rules depend on each customer's executed agreement. COUNT ME. applies the terms supplied by the hotel rather than assuming a universal supplier policy.

28+ DAYS / HIRE

Verify additional daily-hire exposure

Identify and physically verify tagged items that have moved beyond the standard 28-day hire period so the property can locate, circulate or return linen and understand ongoing daily-hire exposure.

LINEN HIDING IN PLAIN SIGHT

Find stock sitting in the property

RFID scanning can help locate linen that is simply laying around, sitting unused or buried at the bottom of a pile in a linen pantry, store or other operational area — stock that may otherwise continue ageing in supplier records.

90+ DAYS / LOSS RISK

Verify replacement exposure

Where the customer's contract treats linen outstanding for 90+ days as lost or subject to replacement charges, independently check the relevant population before the exposure becomes an accepted cost.

Exposure clock
DON'T WAIT FOR THE INVOICE.
VERIFY FIRST.
0–28 days / standard hire period9,420 items
28+ days / additional daily-hire exposure5,382 items
90+ days / loss + replacement exposure risk745 items
Potential contract exposure$XX,XXX

COUNT ME. can combine a hotel's supplier data, independently observed RFID tags and the customer's own executed commercial terms to create an exposure schedule by tag, age band and audit location.

How it works
We don't sell you linen. We independently verify what can be scanned and counted.
STEP 01

Scope

Agree locations, asset categories, tag compatibility, records available and audit objectives.

STEP 02

Scan

Conduct the on-site RFID verification using compatible reading equipment and an agreed audit method.

STEP 03

Verify

Deliver a concise independent report showing scan results, exceptions and reconciled variances where data permits.

The Count Me report

One clear view of the count.

Designed for hotel GMs, hospital facilities and hotel services teams, executive housekeepers, procurement and finance. The report focuses on what was scanned, where it was found, what records were compared and where differences remain.

Typical outputs: tagged stock by category, location scan summary, unmatched or unrecognised tags, reconciliation against supplied records, variance summary, potential financial exposure and recommended follow-up actions.

Understand the dollars

Understand your exposure before it becomes an invoice.

Where a contract provides for replacement costs, extended-holding or dwell charges, deemed-lost stock or other inventory adjustments, Count Me can translate the verified variance into a potential dollar exposure using the relevant agreed rates. The result gives hotel teams a clearer basis for reconciliation before charges are accepted.

COUNT ME / INDEPENDENT VERIFICATION

Property Audit Summary

Supplier-reported holding*18,420
Physical tags scanned*14,870
Variance for investigation*3,550
Potential financial exposure*$29,110

Illustrative exposure based on a notional $8.20 replacement value per item. A property-specific report can quantify exposure using agreed contract rates, replacement charges and other applicable commercial terms.

KNOW YOUR EXPOSURE.

*Illustrative figures only. Potential exposure is not an invoice or determination of liability. Results depend on scope, tag readability/compatibility, access, records supplied and applicable contract terms.
Bill-back verification
IF THE DATA CREATES THE CHARGE,
THE EVIDENCE SHOULD SUPPORT THE RESPONSE.

COUNT ME. can help a hotel or hospital verify the RFID population behind a supplier charge and structure an evidence pack for reconciliation, dispute or contractual bill-back where the customer's agreement provides a basis for one. The aim is not to presume the supplier is wrong — it is to document what was physically found, what was not found, the relevant timestamps and the commercial value attached to the difference.

01 / VERIFY

Test the charge population

Scan the relevant tagged linen on property and reconcile unique EPCs against the supplier data made available by the hotel.

02 / QUANTIFY

Calculate the recoverable value

Apply the customer's actual contract rates and agreed rules to verified exceptions, including eligible hire, replacement or other adjustments.

03 / EVIDENCE PACK

Structure the bill-back

Produce a tag-level schedule showing EPC, audit zone, scan date/time, supplier record where available, exception reason and the amount proposed for reconciliation or bill-back.

Example reconciliation schedule
VERIFIED EXCEPTIONQTYRATE / BASISVALUEItems physically verified but included in disputed population515Contract rate$4,223*Other verified billing exceptions—Contract terms—PROPOSED RECONCILIATION / BILL-BACK$4,223*

*Illustrative only. Whether an amount is recoverable, creditable or billable depends on the customer's contract, supporting records and applicable law. COUNT ME. provides operational verification and reconciliation evidence, not legal advice or a determination of liability.

Coming next

The independent benchmark for hotel + hospital linen performance.

As the Count Me dataset grows, anonymised benchmarking can help participating hotels and hospitals understand how their holdings and variances compare with similar properties — without exposing another customer's confidential data.

Pieces per occupied room

Compare operating holdings on a like-for-like basis.

Days away from laundry

Understand dwell-time patterns and investigate outliers.

Exposure per room

Put inventory variance into a commercial metric management can understand.

Independent. Confidential. Clear.

Need certainty on what's actually there?

Start with an independent RFID verification audit.

Book an audit Talk to us